Automatic Car Wash

We currently manage and oversee two automatic car wash facilities, one situated on the island of Guam and the other in Hawaii. These automated car wash facilities are designed to be self-service, with no attendants present during operation. However, we have placed instructional signs and notices at the entrance of each wash. We kindly request all customers to take a moment to read and review these instructions before using the facility.

How to Use

Select Wash Package

Four wash options to choose from.

Listen for Buzzer Horn

The buzzer horn will sound off and the directional light will signal to stop. Place the vehicle in park NOT NEUTRAL. The wash will begin.

Insert Payment

Guam: Cash or Credit Card Accepted.

Hawaii: Credit Card Only

Exit Slowly

When the wash cycle is complete, the buzzer horn will sound off again, and the directional light will signal to exit.

Enter Slowly

Enter the wash when the green light flashes, center the vehicle evenly between the machine.

FREQUENTLY ASKED QUESTIONS

The car wash is closed. How long until I visit again?

We conduct routine maintenance and repairs on the automatic car wash every 3 to 4 weeks. This is to ensure that it operates properly, making it not only clean but also safe for customers to use. Maintenance typically takes about 4 hours, though it may take longer depending on the attention required. If the car wash needs to be closed for more than 24 hours due to reasons or circumstances beyond our control, we will post signs to inform you. We appreciate your understanding and encourage you to come back later to enjoy the car wash.
The car wash kiosk is frozen, nothing is displayed, or says, "Wash Out of Service." What should I do?

Please contact us at 671-646-5555. If there is no answer, please leave a voice message with your name, a callback number, the location of the car wash facility you visited, and how we can assist you. Another option is to fill out and submit a service request form on our Service Request page.
The machine did not complete the wash package selected. What are some of the reasons that may cause this?

When entering the wash, please drive slowly through the rocker panel blasters, centering your vehicle between the yellow guide rails or the machine. The wash will not activate until it detects that a vehicle is in position. Once detected, a buzzer will sound, indicating that the wash is beginning. Important: Do not reverse when entering or exiting. Reversing may cause the wash to deactivate. Additionally, in some locations, the wash may not activate if the vehicle is on the yellow guide rail. Other reasons for the wash not activating could include the equipment's inability to accurately sense the vehicle's size, a prior customer entering their payment or code too early, or the customer currently in the wash improperly exiting, which can deactivate the wash for the next customer.
How can I sign up for the Unlimited Wash Plan?

Signing up for our Unlimited Wash Plan is simple and easy. Follow these steps to sign-up today: Download the EverWash app on your Apple or Android device. Select Location Select a Wash Plan Setup Payment Enter Promo Code, if available. Submit Payment Start using your Membership The EverWash Membership Program also offers multi-vehicle or family plans.
Are you experiencing issues with your EverWash account, scanning the QR Code, or want to cancel or place your EverWash account on hold? Here is what to do.

Please reach out to EverWash's 24/7 support hotline at 1-215-618-8808 or email support@everwash.com. When contacting EverWash, please ensure you state your reason, name, and contact information associated with your account, as well as the location of the car wash you are enrolled with. For additional help and support from EverWash, please click the following link: https://www.everwash.com/members/members-support